Privacy Policy

Last updated: 05.06.2026

1. Introduction

imgEngine ("we", "our", or "us"), operated by okay bueno GmbH & Co. KG, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our image optimization and delivery service.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

  • Name and email address
  • Company name (optional)
  • Password (encrypted)
  • Invitation code (if applicable)

2.2 Usage Data

We automatically collect certain information when you use our service:

  • Request logs (URLs, timestamps, response times)
  • Bandwidth usage and cache statistics
  • IP addresses and user agent strings
  • Distribution configurations and settings

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your full credit card details. We receive limited information from Stripe such as the last 4 digits of your card and expiration date.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our service
  • Process your transactions and send billing information
  • Monitor usage and generate analytics
  • Detect and prevent fraud or abuse
  • Send you technical notices and support messages
  • Respond to your requests and provide customer support

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., Stripe for payments, cloud hosting providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Request logs and analytics data are retained for up to 90 days. You may request deletion of your account and associated data at any time.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking

We use only essential functional cookies to maintain your session and preferences. We do not use marketing cookies, third-party tracking cookies, or analytics services. That's why you don't see a cookie banner on this website.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

okay bueno GmbH & Co. KG
c/o The Base
Pestalozzistr. 5-8
13187 Berlin
Germany

Email: [email protected]
Data Protection Officer: Milan Bargiel ([email protected])